Pet Passages - Rochester, NY
Webster/Ontario Location, 348 NY 104 #348, Ontario, NY 14519
Pet Passages - Rochester, NY lists communal cremation. The provider describes ashes return as within 72 hours and states a container is included in the price. It lists home pick-up $90 for pets under 50 lbs and $160 over 50 lbs; after-hours home pick-up $170 and $250. After-hours facility drop-off $70. Certified USPS return of ashes $60; personal hand delivery $100; out-of-area surcharge $100.
Contact and actions
Visit websiteLast checked 27 July 2026
At a glance
- Cremation
- Private cremation
- Communal cremation
- Ashes
- Ashes returned
- Memorial products
- Collection
- Home collection
- Vet collection
- Pets served
- Dogs
- Cats
- Tracking
- Pet tracking
- Pricing
- Pricing published
Pricing
From $80
Published price list by weight band. Communal cremation (no ashes returned) from $80 for 0-20 lbs, $90 for 21-65 lbs, $100 for 66-110 lbs and $110 for 111-225 lbs. Truly private cremation in the Standard package is $220 for 0-20 lbs, rising to $310 for 111-225 lbs. Home pick-up is $90 for pets under 50 lbs and $160 over 50 lbs, rising to $170 and $250 after hours. Certified USPS return of ashes is $60 and a personal hand delivery $100.
- Collection fees
- Home pick-up $90 for pets under 50 lbs and $160 over 50 lbs; after-hours home pick-up $170 and $250. After-hours facility drop-off $70. Certified USPS return of ashes $60; personal hand delivery $100; out-of-area surcharge $100.
Final cost may depend on urn choice and collection location.
Service details
Cremation and ashes
- Ashes return timing
- Within 72 hours
- Urn or container
- Included
- Identification and tracking
- Secure Passages numbered stainless-steel disc identification with online status updates
Areas served
Rochester, NY region (Ontario, NY 14519)
Services and extras
- At-home euthanasia
- Pet cremation
- Memorial products
How it usually works
A general guide. Confirm the specifics with the provider.
- 1
Contact the provider to discuss your needs and confirm availability.
- 2
Confirm the cremation type and the pricing that applies.
- 3
Arrange home collection and vet collection as listed.
- 4
Confirm whether ashes are returned, how long that usually takes and the tracking process.
- 5
Choose urns or memorial products if offered.
Location
Webster/Ontario Location, 348 NY 104 #348, Ontario, NY 14519
Get directionsMap location is approximate. Confirm the address with the provider before visiting.
Questions to ask before booking
- Will my pet be cremated individually?
- How is my pet identified and tracked?
- Can ashes be returned?
- How long does ashes return usually take?
- Is home or vet collection available?
- Are collection, urns or keepsakes included in the price?
- What happens after hours?
Frequently asked questions
How much does Pet Passages - Rochester, NY charge?
Prices start from $80. Published price list by weight band. Communal cremation (no ashes returned) from $80 for 0-20 lbs, $90 for 21-65 lbs, $100 for 66-110 lbs and $110 for 111-225 lbs. Truly private cremation in the Standard package is $220 for 0-20 lbs, rising to $310 for 111-225 lbs. Home pick-up is $90 for pets under 50 lbs and $160 over 50 lbs, rising to $170 and $250 after hours. Certified USPS return of ashes is $60 and a personal hand delivery $100. Confirm current costs with the provider.
Does Pet Passages - Rochester, NY offer private pet cremation?
Yes. Private cremation is listed in the available details.
Can I get my pet's ashes back from Pet Passages - Rochester, NY?
Yes. Ashes can be returned. Within 72 hours.
Does Pet Passages - Rochester, NY collect from homes or vet clinics?
Listed options include home collection and vet collection.
Does Pet Passages - Rochester, NY charge for collection?
Home pick-up $90 for pets under 50 lbs and $160 over 50 lbs; after-hours home pick-up $170 and $250. After-hours facility drop-off $70. Certified USPS return of ashes $60; personal hand delivery $100; out-of-area surcharge $100. Confirm current costs with the provider.
How does Pet Passages - Rochester, NY identify and track my pet?
Secure Passages numbered stainless-steel disc identification with online status updates.
Does Pet Passages - Rochester, NY offer urns or memorial products?
Yes. Memorial products are listed in the available details. An urn or container is included.
Does Pet Passages - Rochester, NY offer at-home euthanasia?
Yes. At-home euthanasia is listed in the available details.
What pets does Pet Passages - Rochester, NY list?
Listed pets include dogs and cats.
About this listing
This listing was cross-checked from public sources and is not provided by the business. Confirm current details directly with the provider.
Last checked 27 July 2026
Sources
- rochester.ny.petpassages.com
- rochester.ny.petpassages.com
- rochester.ny.petpassages.com· Cremation services
- rochester.ny.petpassages.com· Pricing
- petpassages.com
- petpassages.com· Locations
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Final Tail is an independent directory of pet cremation and aftercare providers across the United States. We collect provider details from public listings, provider websites and information shared with us. Services, availability and pricing may change, so please confirm directly with the provider before making arrangements.
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